** Standard UK delivery is FREE on all orders over £99
Please enquire for delivery services to the Channel Islands, Northern Ireland, the Republic of Ireland, and remote areas such as the Highlands/Islands of Scotland. Palletised deliveries to the Isle of Wight and other Islands will normally incur a surcharge payable in advance to cover additional courier costs.
We reserve the right to charge extra for large, heavy or fragile items that will incur a surcharge to send by courier. For example individual items such as large tables, parasol bases over 25kg, glass items and tall parasols. In some instances we may have to decline the order.
We charge £6.95 for standard UK delivery on orders under £99
Products in stock will normally be dispatched from our own warehouse in 1-2 working days, or direct from manufacturer within 5-10 days.
Lead times may vary and any estimated date is an estimate, which can change without notice. Although we endeavour to supply most items within 3-7 days, if products have to be shipped in from abroad this could take longer and can sometimes take up to 6-8 weeks. This also applies to bespoke orders items such as special order cushions and furniture which requires a paint service.
Returns
We are confident you will be delighted with your purchase, but if you wish to cancel your order or return your goods please notify us as soon as possible by calling our customer service team on 01305 848391.